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Company Cornerstones

  1. Total Customer Satisfaction

  2. Employee Growth and Productivity

  3. Organizational Learning

  4. Seamless Integration of business processes

  5. Operational Efficiency


Strategic Goals

  • To reduce maintenance costs for equipments without reduction in life span of service.

  • Expansion of the capital connection program and continued support and maintenance for the county’s highways and bridges.

  • To improve business processes to increase efficiency/reduce cycle times, and meeting budget scope/guidelines.

  • To establish processes and technologies to enable exchange of information between the highway department and the State of New York.

  • To facilitate the availability of information and knowledge to the employees and subsequently increase organizational productivity and improve managerial decision making processes.

  • Reconstruct or rehabilitate 20 to 25 miles of highways annually to achieve a 20 year life cycle.

  • Replace or rehabilitate 3 bridges annually to achieve a 50 year life cycle.

  • Achieve a 10 year life cycle for fleets and trucks



STRATEGIC POSITIONING GRID: THE PARADIGM SHIFTS

Read more about McFlaran’s Strategic Grid

 

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