|
Marketing |
|
Investment Name |
Description |
Budget |
|
CRM |
Manage customers
to improve repurchase travel package and CSI. |
$400,000 (YR 05) $300,000(YR 06) |
|
SCM |
Improve a
collaboration of partners (Hotel, Rent Car, and Airline) and
discount cost |
$400,000 (YR 05) $500,000(YR 06) |
|
KMS |
Used to develop
new travel package by sharing Knowledge and crawling travel
information. It also supports online learning system via web. |
$300,000 (YR 05) |
|
| |
|
Sales and Tour
Management |
|
Investment Name |
Description |
Budget |
|
CTI |
Manage customers
call based on
Computer. It used
to keep updated customers information and Q&A. |
$400,000 (YR 05) |
|
e-Travel |
Provides an
automated selling travel package and booking hotel, airline, car
etc. via internet. It also helps guides to manage schedule via
mobile device. |
$500,000 (YR 05) $300,000(YR 06) |
|
DSS |
Support rapid
decision to treat important issues based on scenario. |
$400,000 (YR 05) |
|
| |
|
Budget Summary |
|
Project |
2005 |
2006 |
Remark |
| CRM |
$400,000 |
$300,000 |
|
| SCM |
$400,000 |
$500,000 |
|
| KMS |
$300,000 |
|
|
| CTI |
$400,000 |
|
|
| e-Travel |
$500,000 |
$300,000 |
|
| DSS |
$400,000 |
|
|
|
Total |
$2,400,00 |
$1,100,000 |
|
|
| |
|