Investment Portfolio

High Level ViewMedium Level ViewDetailed View Strategic Initiatives Business Processes Information Flows Systems and Services Technology Infrastructure Security and Privacy
 

Marketing

Investment Name Description Budget
CRM Manage customers to improve repurchase travel package and CSI. $400,000 (YR ‘05) $300,000(YR ’06)
SCM Improve a collaboration of partners (Hotel, Rent Car, and Airline) and discount cost $400,000 (YR ‘05) $500,000(YR ’06)
KMS Used to develop new travel package by sharing Knowledge and crawling travel information. It also supports online learning system via web. $300,000 (YR ‘05)
 

Sales and Tour Management

Investment Name Description Budget
CTI Manage customers call based on Computer. It used to keep updated customer’s information and Q&A. $400,000 (YR ‘05)
e-Travel Provides an automated selling travel package and booking hotel, airline, car etc. via internet. It also helps guides to manage schedule via mobile device. $500,000 (YR ‘05) $300,000(YR ’06)
DSS Support rapid decision to treat important issues based on scenario. $400,000 (YR ‘05)
 

Budget Summary

Project 2005 2006 Remark
CRM $400,000 $300,000  
SCM $400,000 $500,000  
KMS $300,000    
CTI $400,000    
e-Travel $500,000  $300,000  
DSS $400,000    

Total

$2,400,00 $1,100,000  
 
 

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