Support Service systems provide the company's LOBs with innovative and effective common services that support the competitive design and manufacture of aerospace and defense products.

Support Service systems are split into two categories: Front Office and Back Office. Front Office systems support business activities that directly provide a product, value, or service to customers. Back Office systems support activities necessary to conduct business but do not have direct interface with the customer.

The high level diagram below depicts the Back Office systems and the services they provide to KWA LOBs. Information technology is comprised of the technical infrastructure, technology support and services which includes office and desktop automation tools. IT is the enabler of information sharing across the enterprise.